"We guarantee your absolute satisfaction - 100% of the time." Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please contact out customer service department at 877-976-6269 to arrange a return within 30 days of purchase and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee that will be deducted from your return should you wish to return them. Please see our return policy for more information.